Frequently
Asked Questions
What is my budget?
At CUBEX, we understand the significance of a well-defined budget. During our initial consultation, we will delve deep into your preferences, needs, and budget. Our representative will provide you with a preliminary estimate that will help you grasp potential costs. We aim to offer solutions tailored to various budget ranges to best meet your expectations.
How long is the process from the initial consultation to the final installation?
The entire process, from the consultation to the final installation, typically takes 9 to 12 weeks depending on the complexity of the design and chosen specifications. We are committed to adhering to agreed-upon timelines and keeping you informed throughout the process.
Do I need to have a clear idea of what I want for my kitchen or can I rely on the CUBEX design team to help define my needs?
Answer: While we appreciate clients coming in with ideas, it's not essential to have a full-fledged vision. Our design team specializes in guiding clients through the process, assisting you in refining your ideas and translating your needs into a dream kitchen.
How does the revision and approval process work? If I'm not satisfied with the 3D simulations or the quote, am I able to request changes?
Absolutely. The review process is collaborative. The 3D simulations are there to give you a realistic idea of the end product. If something doesn't align with your expectations or needs, we are more than happy to make the necessary adjustments until you're fully satisfied.
What warranty or assurance does CUBEX provide concerning the quality of installation and the durability of the kitchen components?
Yes, we offer a warranty on CUBEX products. Specific details of the warranty may vary depending on the product and chosen components. Our team will gladly provide all necessary information on the warranties applicable to your order.
Once my kitchen is installed, what kind of support and after-sales service can I expect from CUBEX, especially in terms of maintenance and resolving any potential issues?
At CUBEX, our relationship with clients doesn't end post-installation. We offer comprehensive post-installation support. Our team is always on hand to address your queries or concerns, and we are committed to ensuring your complete satisfaction for years to come.
